Dr. Shalu Pal

  • "If you want quality and wonderful service, please go to Dr. Shalu Pal! The patience, care, and true concern that Dr. Pal has for her clients is wonderful. "

    --Seleena J
  • " I was pleasantly surprised by finding a hidden gem within Dr. Pal's office"

  • "Finally a doctor who is extremely knowledgeable, patient and explains things clearly. She is a wonderful human being who really takes the time to care for your needs. The office has a wonderful atmosphere and the staff are just as helpful as Dr. Pal. "

  • "I couldn't ask for a better Optometrist. She is a delight to deal with, very patient, helpful and extremely knowledgeable. She was very good with my kids who can be very fussy at times.. And who could ask for a more beautiful location. Highly Recommend! "

    --Natalie M.
  • "My wife and I, highly recommend Dr. Pal. The staff, the service, the merchandise, are all top notch. They really make you feel welcomed. It has been several years since I have been able to see this well !!! You and your staff are the best !!!! "

    --Steve and Maria L.
  • "We barely go to optometrists so when we do, we should look for the best! I am super pleased I chose Dr. Pal\'s office. They were helpful from beginning to end, from booking on the phone to my actual visit. Dr. Pal was very detailed and went in-depth about my eye health. She is very patient and made me feel calm. The optician helped me pick a great pair of glasses, they were genuinely friendly which is a huge bonus."

    --Ahmad S
  • "I have been going to Dr. Pal for several years now. My most recent visit on June 6, 2016 was the best experience there that I have ever had. Firstly, the women on the desk were friendly and efficient - a very good prelude to my examination. Dr. Pal, herself, was, as usual, very thorough and encouraging in her examination. And she puts you at ease before we get into the eyes examination by discussing other things in life. That helps to ease any stress I may have. And they now have a man in the office who does that difficult examination (name of which I do not know!). He is so patient and encouraging and made the exam not so difficult for me this time. After all that, I saw Dr. Pal again before I left and she told me my eyes were good! Even had the news been not so good, I believe that I would be able to handle it because I truly believe that Dr. Pal and her staff would have taken good care of me. I will always go back to Dr. Pal and members of her team because I truly believe"

    --A. Howlett
  • " I have been to a few appointments at Dr. Pal\'s office over the last year for dry eye issues and every time it has been a very positive experience. The 3 receptionists at the front desk are warm and friendly. They are attentive and provide a very high level of customer service. I appreciate that they call me by name and remembered conversations we had at previous visits. I find Dr. Pal to be an excellent practitioner who is very thorough with her exams, has a lovely personality and takes the time to answer any and all questions that may arise. I am happy with the computer glasses I purchased and value the honest opinions I received from the staff when selecting frames. It was refreshing to have multiple opinions on styles and I felt they truly wanted me to walk out with a frame that was best suited to me. I highly recommend Dr. Pal \'s office! As a health care practitioner myself, I think all health care experiences should be this personilzed and friendly!"

    --A. Mclean




Keratoconus (ker-ah-to-ko’-nus) means to have a ‘coned-shaped cornea’. It is a relatively common and non-inflammatory progressive disorder whereby the normally round cornea becomes thin and irregularly conically shaped. The abnormal shape of the cornea prevents the light from correctly focusing on the retina. Called irregular astigmatism it results in blurred vision and visual distortions.

Nearly 10 per cent of new cases of keratoconus show some level of genetic transmission from a family member. Its definitive cause is unknown although there are several theories that exist. Some eyecare practitioners believe that keratoconus relates to other conditions such as atopic diseases for example endocrine disorders or Down’s syndrome. Others believe that it results from frequent rubbing of the eye as a relatively high percentage of patients with the disease indicated a history of forcefully rubbing their eyes. The cornea usually begins to change shape during puberty or early twenties and gradually develops thereafter although there may be periods of no growth. It is rare that the cornea distorts rapidly and causes a sudden change in vision. Either one or both eyes are affected.


In its earliest stages keratoconus can be difficult to detect as nearsightedness sensitivity to light astigmatism and blurred eyesight can occur with the illness. As keratoconus progresses however the cornea becomes more distorted and symptoms more apparent. These include:

  • Blurred vision
  • Distorted images,especially at distances
  • Seeing halos of light around objects,especially at night
  • Sensitivity to glare or light
  • Disproportionate watering of the eyes


For mild forms of keratoconus your eyecare practitioner can prescribe eyeglasses or soft contact lenses to correct your vision. As the disorder progresses rigid gas permeable contact lenses become a better alternative as they mimic the smooth surface of a healthy cornea thus minimizing the effects of the irregular astigmatism. Keratoconus patients often must schedule regular appointments with their eyecare provider as contact lenses require constant and usually time consuming fittings to adjust to the distortions of the cornea. Carefully fitted lenses are necessary to ensure correct vision. Lenses that do not fit properly might be uncomfortable and can aggravate the disorder.

In 10 to 20 per cent of cases the cornea reaches a state where there is too much scarring or contact lenses can no longer provide adequate vision.

In these cases a cornea transplant or corneal grafting is necessary. In a transplant the surgeon removes the cone-shaped cornea and replaces it with a donated one. Even after the operation however patients might still require glasses or contact lenses for clear vision. A corneal grafting procedure involves the grafting of a layer of corneal surface cells from the patient’s own cornea onto the sloped part of the cornea to reduce the cone shape. The success rate of both procedures is approximately 90 per cent.

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