Dr. Shalu Pal

  • "If you want quality and wonderful service, please go to Dr. Shalu Pal! The patience, care, and true concern that Dr. Pal has for her clients is wonderful. "

    --Seleena J
  • " I was pleasantly surprised by finding a hidden gem within Dr. Pal's office"

  • "Finally a doctor who is extremely knowledgeable, patient and explains things clearly. She is a wonderful human being who really takes the time to care for your needs. The office has a wonderful atmosphere and the staff are just as helpful as Dr. Pal. "

  • "I couldn't ask for a better Optometrist. She is a delight to deal with, very patient, helpful and extremely knowledgeable. She was very good with my kids who can be very fussy at times.. And who could ask for a more beautiful location. Highly Recommend! "

    --Natalie M.
  • "My wife and I, highly recommend Dr. Pal. The staff, the service, the merchandise, are all top notch. They really make you feel welcomed. It has been several years since I have been able to see this well !!! You and your staff are the best !!!! "

    --Steve and Maria L.
  • "We barely go to optometrists so when we do, we should look for the best! I am super pleased I chose Dr. Pal\'s office. They were helpful from beginning to end, from booking on the phone to my actual visit. Dr. Pal was very detailed and went in-depth about my eye health. She is very patient and made me feel calm. The optician helped me pick a great pair of glasses, they were genuinely friendly which is a huge bonus."

    --Ahmad S
  • "I have been going to Dr. Pal for several years now. My most recent visit on June 6, 2016 was the best experience there that I have ever had. Firstly, the women on the desk were friendly and efficient - a very good prelude to my examination. Dr. Pal, herself, was, as usual, very thorough and encouraging in her examination. And she puts you at ease before we get into the eyes examination by discussing other things in life. That helps to ease any stress I may have. And they now have a man in the office who does that difficult examination (name of which I do not know!). He is so patient and encouraging and made the exam not so difficult for me this time. After all that, I saw Dr. Pal again before I left and she told me my eyes were good! Even had the news been not so good, I believe that I would be able to handle it because I truly believe that Dr. Pal and her staff would have taken good care of me. I will always go back to Dr. Pal and members of her team because I truly believe"

    --A. Howlett
  • " I have been to a few appointments at Dr. Pal\'s office over the last year for dry eye issues and every time it has been a very positive experience. The 3 receptionists at the front desk are warm and friendly. They are attentive and provide a very high level of customer service. I appreciate that they call me by name and remembered conversations we had at previous visits. I find Dr. Pal to be an excellent practitioner who is very thorough with her exams, has a lovely personality and takes the time to answer any and all questions that may arise. I am happy with the computer glasses I purchased and value the honest opinions I received from the staff when selecting frames. It was refreshing to have multiple opinions on styles and I felt they truly wanted me to walk out with a frame that was best suited to me. I highly recommend Dr. Pal \'s office! As a health care practitioner myself, I think all health care experiences should be this personilzed and friendly!"

    --A. Mclean
Eye Exams

Most of us wouldn’t put anything as serious as our health into the hands of non-professionals – that’s just common knowledge. While you may be able to cut corners in other aspects of life (like hiring the neighbourhood kid to mow your lawn) there is no substitute for medical care. That wasn’t the message sent to British Columbian citizens in April 2004; the B.C. government announced it had drafted legislation to allow opticians to provide Vision tests and fill optical prescriptions with no medical supervision. This is the first time a government has permitted this in the history of North America.

What is the difference between an optician and an optometrist? You might be saying “Oh well what difference does it make – each of these people will look at my eyes tell me how well I can see then give me some glasses.” While this may be true on some level there are some key differences between the two professions.


  • complete a six month to one year education/training program with a national licensing exam that allows them to dispense eyeglasses; extra time is required for contact lens distribution
  • are non-medical practitioners who dispense eyewear and eye appliances


  • are licensed doctors of optometry who have earned a four-year B.Sc. or higher and have completed another four years of professional study at a school for optometry
  • examine diagnose and treat any complication involved with vision or the eye and are experts on preventing vision damage or loss

What is the difference between a Vision test and an vision examination? It is imperative to understand that these are completely separate tests. Having a Vision test done when you get glasses does not take the place of your annual vision exam. There are countless diseases and eye conditions that an optician is not qualified to diagnose and the Vision-testing equipment is not designed to detect. This is especially dangerous because many serious eye diseases are often asymptomatic until there is significant eye or vision damage present. For example age-related macular degeneration (AMD) the leading cause of blindness in Canadians over 50 often has no symptoms until the condition has progressed. An optometrist provides a full vision examination that evaluates more than just how well a person sees. A thorough vision exam also detects health problems such as cataracts glaucoma or detached retinas. Optometrists have also identified cancer diabetes and high blood pressure during routine vision exams.

A Vision Test:

  • A vision test determines a lens prescription by relying on a combination of computerized tests using automated equipment.
  • The comprehensiveness and accuracy of these automated vision tests is limited

An Vision Examination:

  • provides a detailed evaluation of your vision eye muscle co-ordination and eye health
  • looks at your family and personal history any medications you might be taking and your lifestyle; from there your doctor is able to make thorough and accurate recommendations about your eyes and what treatments works best for you
  • prevent vision loss through early detection and treatment of eye diseases

A vision test is not an actual vision examination. It does not replace your annual assessment which is vital to maintain proper eye health and functioning. Do not put your vision and overall health at risk – make sure you see your eye care practitioner at least once a year.

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